Get Started with Business Process Management

Arkturus Business Process Management
(BPM) Starter Pack

If you’re about to embark on a BPM project the very first thing you will need to do is discover your existing business processes. This enables you to create a visual map of exactly what is occurring.  It doesn’t matter what BPM tool or consulting firm you’re using, process discovery takes a significant chunk of the upfront budget and timeline. The accuracy of the mapping directly impacting overall project success.

Using Arkturus process mining you can create the same maps with a fraction of the effort and time – with absolute certainty of their accuracy.  It means everyone in the project is talking to a data-backed picture, with exactly the same view.  Alternatively, if you already have BPM, Arkturus process mining is used to evaluate the accuracy of your process maps versus what is actually happening.

Roles typically interested in the
BPM Starter Pack

COOs, Operations Managers, Continuous Improvement Managers, Business Analysts, Business Management consultants, Business Process vendors and consultants.

What you get with your Starter Pack

Starter Packs are priced to be affordable taking into account a range of variable factors including process complexity.  The one-off fee includes over 100 hours of data scientist, data engineer and consultant time.  Contact us today for a quote.

◾ Mining of one simple process through your business including data loading and processing.

◾ Full set of dashboards and process visualizations detailing how the process is actually operating, so you can truly understand the process before documenting it in your BPM system.

◾ Process maps that can be exported in a format that can be imported into your BPM tool.

◾ Presentation of an “Insights Pack” to your key stakeholders at a workshop run by the project consultant, including identification of key improvement initiatives you could apply.

◾ 90 day subscription to the Arkturus process mining platform (post dashboard delivery) to enable the documentation of your processes.

◾ Training for the Arkturus Process Mining platform and methodology.

◾ Arkturus project consultant (who will be your key point of contact).

◾ Arkturus data scientist assigned to your project.

The Arkturus 7-Step Approach

Typically delivered within 30 days* (dependent on availability and responsiveness of your team)

Step One: Plan

Project-start meeting with your key stakeholders, Arkturus project lead and data scientist.  Out of that meeting a written project charter will be signed off by all parties to agree scope, objectives, resources and timing.

Step Two: Discover

Discovery sessions with your subject matter experts and relevant technical people to capture an overview of the process and identify available data sources.

Step Three: Define

Your Arkturus data scientist defines the data requirements – this is validated by your key stakeholders and the data is extracted.

Step Four: Visualise

The data extracts are processed by the Arkturus Process Mining platform and the Arkturus Data Scientist produces initial process visualisations.

Step Five: Validate

The initial process visuals are validated with your subject matter experts / stakeholders. Any adjustments required are made by the Data Scientist.

An Insights workshop is booked five working days from this point

Step Six: Knowledge Transfer and Insight

We work with your team to understand and flesh out the key insights that align with the project objective. Training is provided on the Process Mining platform and methodology, customised to accommodate your way of working. The Starter Project dashboards, interactive models and insights are presented at the Insight Workshop with your key stakeholders.

Step Seven: Action

The Arkturus platform is used during the 90 day period to facilitate accurate and comprehensive documentation of processes.

What happens after the Starter Pack?

The next steps are identified during the 90 day subscription period.  These can include:

Continue: continue to use Arkturus for ongoing BPM documentation and maintenance for the process.

Expand: increase the scope for Arkturus to provide more resource to assist with other project deliverables (depending on internal resource capacity).

Duplicate: run another Starter Pack project for a difference process – we don’t put a limit on how many ‘Starter Packs’ you can run.

 NB: Additional resource cost and/or subscription costs to be advised.