HealthPulse connects your patient journey with organisational processes, offering your teams a new level of insight. We work with healthcare providers to streamline processes, eliminate bottlenecks, and enhance overall efficiency, with a focus on optimising patient flow and improving service delivery.
Other organisations just like yours are using HealthPulse
Navigating healthcare complexities can hinder timely patient care, as healthcare providers try to manage demand, optimise capacity and ensure a connected patient journey. Process and practice variations cause delays, heightening system stress and reducing operational efficiency.
Enter HealthPulse, the solution that seamlessly connects the dots across your clinics, hospitals, or network. By providing a clear and precise overview of the current scenario, HealthPulse sheds light on areas where performance improvement is possible.
The ultimate result is an enhancement in patient experiences, the streamlining of operations, and an overall improvement in healthcare performance.
HealthPulse integrates your health information systems to construct a holistic and seamless process model based on real data, whether it's the path through your ED department, radiology clinic, primary care, or a cancer pathway. By identifying the sequence of activities, decision points, and interactions within a process or patient journey, HealthPulse reveals the hidden reality of your organisational operations to swiftly identify and address bottlenecks that impede timely services or contribute to waste and delay.
HealthPulse pinpoints variations from the expected paths. It illuminates discrepancies between expected and observed processes, enabling in-depth investigations into the root causes of performance issues. You can establish precise standards with the ability to compare across various sites and operations. This level of insight and transparency drives informed decision-making, contributing to organisational best practice.
Empower your teams to eliminate daily frustrations and boost efficiency. HealthPulse allows you to promptly identify and address rework loops and waste resulting from process and procedural variations. With HealthPulse, your teams can assess process performance at any organizational level, down to the individual steps of a patient journey. The intuitive dashboards of HealthPulse serve as powerful tools for ongoing monitoring and management of flow and performance throughout your organisation.
Stay informed about changes in your service levels with proactive performance SLA alerts embedded seamlessly into your data and processes.
Enhance resource planning for optimal throughput and efficiency by leveraging demand forecasting tools to anticipate and meet capacity needs.
Confidently invest in resource and technology by modelling and monitoring the impact and value of enhancements and AI-generated initiatives in real-time using comprehensive scenario modelling.
Support proactive client management with automated assessment and alerts for any changes in referral patterns, enabling timely and effective responses to evolving situations.
Improve communication and engagement by securely sharing dashboards internally or externally with staff, referrers, partners or board members.
Boost throughput by gaining valuable insights into scheduling and appointment practices, optimising your scheduling processes for increased efficiency.
Compare your processes for further insights by any key attribute e.g. site, patient demographics, clinical service, clinical indication. This side-by-side view details similarities and differences in process and practice.
Take a data-driven approach to improve patient care by comparing step by step performance across the different parts of your organisation.
“HealthPulse provides complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”
“With the capability to dive deeper into our laboratory work process with HealthPulse, we were able to analyse and drill down into our daily operations and identify improvement opportunities. The ability to easily and quickly visualise the impact of the changes we made to our workflow has allowed us to work in an agile manner, and support our drive for continuous improvement. ”
“HealthPulse analysed our complex data sources and created a Single Patient View model extremely quickly. They helped us visualise who our patients are and how they access our services, and see insights that we found very valuable, enabling us to improve our services to deliver better care to our patients.”
We'd love to show you how you can start to get results for your healthcare organisation.
